1. Significance of Personal Information Processing Policy

TRAVEL C2B Corp. prepared this personal information processing policy based on the Information and Communication Network Act, but made efforts to explain the current status of user personal information processing as easily and in detail as possible. This introduced the principle of writing a personal information processing policy using easy terms, the Plain Language Privacy Policy.

2. Personal Information to be Collected

When signing up to use the service, TRAVEL C2B Corp. collects the minimum personal information necessary to use the service.

• The personal information collected by TRAVEL C2B Corp. from users at the time of membership is as follows:
  • When registering as a member, "email, password, phone number, nickname, nationality, date of birth" are collected as mandatory items.
  • Personal information collected from users in the process of using the service is as follows:
    • User's location information rights for pop-up store access service
    • Device permissions for QR Scan usage
    • Device permissions for push notifications
• Additional personal information collection may occur only for users of the service in the process of using individual services, applying for events, and applying for prizes within TRAVEL C2B Corp. In addition, when collecting personal information, the user is informed of the "personal information items to be collected, the purpose of collecting and using personal information, and the storage period of personal information" at the time of collecting the personal information.
• TRAVEL C2B Corp. collects personal information through the following methods:
  • When the user agrees to the collection of personal information and directly enters the information in the process of membership registration and service use, the personal information is collected.
  • During the consultation process through the customer center, the user's personal information can be collected through web pages, emails, faxes, and phones.
  • When using JumKi, a service provided by TRAVEL C2B Corp., personal information may be collected after obtaining user consent.
  • Personal information may be collected through events held online.

3. Use of Collected Personal Information

• Personal information is used only for the following purposes, such as managing membership of TRAVEL C2B Corp. (JumKi), developing, providing, and improving services, and establishing a safe product usage environment.
  • Personal information is used for member management, such as confirming the intention to sign up for membership, identifying users, and confirming the intention to withdraw from membership.
  • In addition to providing existing services such as content (including advertisements), personal information is used to discover new service elements and improve existing services, such as demographic analysis, analysis of service visits and usage records, formation of relationships based on personal information and interests, and provision of customized services based on acquaintances and interests.
  • Personal information is used to protect users and operate services such as preventing and sanctioning activities that interfere with smooth operation of services, including illegal activities, preventing account theft and fraudulent transactions, keeping records for dispute settlement, and handling complaints.
  • Personal information is used for marketing and promotion purposes, such as providing event information, participation opportunities, and advertising information.
  • Personal information is used for service usage records and frequency analysis, statistics on service usage, service analysis, and customized service provision according to statistics, and advertisement posting.
  • Personal information is used to establish a service usage environment that users can use with confidence in terms of security, privacy, and safety.

4. Provision and Entrustment of Personal Information

• In principle, TRAVEL C2B Corp. does not provide personal information to the outside without user consent. However, if the user directly agrees to provide personal information to use the service of an external affiliate, and if the obligation to submit personal information to TRAVEL C2B Corp. arises in accordance with the relevant laws, personal information is provided only to resolve this.
• TRAVEL C2B Corp. entrusts some of its work to provide convenient and better service. In accordance with the Information and Communication Network Act, the entrusted company stipulates and manages and supervises necessary matters to safely process personal information.
  • Details of consignment: Delivery of goods, return/exchange collection
  • Holding and using personal information: Until the withdrawal of a member or the termination of an entrustment contract

5. Destruction of Personal Information

• In principle, the company destroys the user's personal information without delay when leaving the membership. However, if the user has obtained separate consent for the period of personal information storage, or if the law imposes an obligation to store information for a certain period of time, the personal information is kept safely during that period.
  • The following is the case in which the user has obtained separate consent for the personal information storage period. Records of illegal use such as illegal subscription and disciplinary records are kept and destroyed for 6 months from the time of collection to prevent illegal subscription and use. Illegal transaction records (ID, name, mobile phone number, delivery address, IP address, cookies, and device information) of TRAVEL C2B Corp., which violate related laws and terms of use, such as payment theft and illegal discount loans (aka "Card Cang"), shall be stored and destroyed for three years from the time of collection.
  • The following are the cases in which laws such as the Consumer Protection Act, the Electronic Financial Transactions Act, and the Communications Secret Protection Act stipulate the storage of information for a certain period of time. During this period, TRAVEL C2B Corp. keeps personal information in accordance with the provisions of the law and will never use this information for any other purpose.

6. Act on Consumer Protection in e-commerce, etc.

• Records concerning the withdrawal of contracts or subscriptions: Keep for five years
• Records of payment and supply of goods, etc.: Keep for five years
• Records concerning the handling of complaints or disputes by consumers: 3 years of storage
• Records of Electronic Finance under the Electronic Financial Transactions Act: Retained for 5 years
• Log in to the Communications Secret Protection Act: 3 months